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Frequently Asked Questions

Are you an accredited agency?

Through our affiliation with  leading travel consortiums in the United States, we are parntered with leading professional organizations such as IATAN, CLIA, ASTA, and uphold the highest in travel industry ethics.  

We are proud to belong to exclusive programs available by invite-only to leading luxury travel agencies including four seasons preferred, marriott stars & luminous, rosewood elite and more.

Are there any types of travel that you do not book?

Our expertise focuses solely on premium to ultra-luxury categories of travel.  we do not book resorts rated below 4 stars. we do not book mass-market cruise lines or hunting excursions.  

Am I able to continue to earn loyalty points booking through your agency?

Yes, in most cases you can earn points on your bookings with your existing loyalty accounts.

Why use refined travel and tours and not book myself?

We've visited many amazing places around the globe!  By partnering with us, you are accessing deep product knowledge and resources, as well as perks, the best rates, and booking abilities not available to the general public.  


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